+52 473 734-0815 | 01 800 561 9191

Reservation Policy

Reservation Policy

  • It required a credit card to guarantee the reservation.
  • Your credit card will only be charged in the event of any of the following situations:
  • Deposit of 1 night upon booking confirmation

    Cancellations more than 3 days prior to arrival - No Penalty
    Cancellations less than 3 days prior to arrival - 1 night charge.

    No Shows and Early Departures - The complete stay will be collected.

    All bookings made for the month of October and from Dec 20th to Jan 05th are "Non-cancelable and Non-Refundable"